AskSid.ai has helped me improve how we communicate with our customers, and from this, we have managed to reach customers that would not normally contact us, and this has opened up a new channel of communication and opened up many doors for progression. It has also helped with us identifying top questions from customers and addressing their needs
No matter where or when our customers shop, they can now get consistent service in seconds
We found working with the AskSid team a really positive experience. AskSid quickly got up to speed with what we were trying to achieve, creating an excellent user journey and improving the conversion of our website. They were highly responsive to any request and quickly felt like an extension of our own team
Dynamic, customized, exciting, done. These are the best words to describe my cooperation with Asksid, client service with absolutely highest quality, each request was taken in about 2 min, and solved in the next 5 min ☺. It is a pleasure to work with this team.
Founded in the Austrian city of Bregenz in 1950, Wolford is the global market leader for luxury legwear and bodywear. Over its 68-year history, the company has established a strong reputation for delivering both high-end products and high-end customer service. To deliver the same high standard of service online as its customers have come to expect in its boutiques, the company used Microsoft Azure Bot Service, Cognitive Services, and Bot Framework to develop an AI-powered chatbot. Wolford online shoppers now get instant answers to questions around the clock and receive personalized “Style Me” product recommendations, while the company lives up to its reputation for exceptional service.