What can SID do?
Enabling retail brands to
deliver impactful shopping
deliver impactful shopping
With SID’s revolutionary AI solution stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster.
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How can SID help you?
Boost conversions through rich vertical AI and domain expertise in retail
A digital shopping assistant that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry
Leveraging deep consumer insights for new business opportunities
Our digital shopping assistant picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas.
Exceptionally real conversations
With SID’s digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes.
A digital shopping assistant built for retail
HeySid comes pre-trained to handle consumer interactions with accurate recommendations based on specific needs
Unlock new business opportunities with the deep consumer insights collected by SID across all consumer conversations
Customer delight is what drives us to solve your problems through co-creation and co-innovation
SID brings you a team of experts with a deep knowledge of retail conversational AI, technically and strategically
4-6 weeks | Minimal effort from customer
The only conversational AI platform built for retail
Improved conversions rate
Optimization in agent and employee productivity
Of all consumer conversations are now self-serviced
Large global retail brands trust in SID when it comes to conversational AI solutions
experiences begin with
Head Of Customer Service
Customer Experience and Transformation Team at AkzoNobel
We found working with the AskSid.ai team to be a really positive experience. AskSid.ai quickly got up to speed with what we were trying to achieve, creating an excellent user journey that demonstrated we are the most helpful brand and improving the conversion of our website.
Global Online Director
AskSid is special from three points of view: very high level of competency in AI and ML, both from technical and strategic perspectives; strong understanding of and experience with the fashion retail business; stellar customer focus: requirements are considered and processed very quickly, support is in real-time, the team is very proactive in suggesting, designing and implementing new features all the time. The tool allows us to provide much better service to the end customer and provides deep insights on her behavior and decision-making thought process.
Digital & Ecommerce Head-SE Asia
Through AskSid, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category, however, we now realize that they are involved once they get into the purchase journey and explore all avenues to get information.
Head of Customer Care,
The value the tool brings is that we are now extending our service outside our regular opening hours and that is helpful in our service approach! What makes AskSid special is the support – any time we need support or action, it is picked up so accurately. We are really happy about that. It helps us improve the tool and our service every day.
Awards & recognition
#1 Emerging Business
in India (SaaS category)
Microsoft recognized our global success story for an EU customer
A Techstars Hub71 Accelerator portfolio company
Our UK based retail customer won the BCF Customer Service Award courtesy our chatbot
Named “Most Innovative AI company” by CII and Accenture Ventures