Hi, I'm SID
Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.
Simplifying consumer communication, one problem at a time.
Hi, I'm SID
Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.
Simplifying consumer communication, one problem at a time.
What can SID do?
Enabling retail brands to
deliver impactful shopping
experiences
With SID's revolutionary conversational AI solutions stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster.
Accelerating Conversions
Driving Sales
Reducing Costs
Demystifying Consumer Needs
how can SID help you?
consumer
Boost conversions through rich vertical AI and domain expertise in retail
SID is a conversational AI platform that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry
- Multichannel support
- Rapid data ingestion
- Intelligent NLP product search
- Retail AI pre-trained models
- e-commerce integrations
marketer
Leveraging deep consumer insights for new business opportunities
As a conversational AI platform, SID picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas.
- Actionable retail insights
- Topic classification models
- Exploratory AI models
- Deep industry knowledge
marketer
Leveraging deep consumer insights for new business opportunities
As a conversational AI platform, SID picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas.
- Actionable retail insights
- Topic classification models
- Exploratory AI models
- Deep industry knowledge
support team
Exceptionally real chatbot conversations
With SID's digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes.
- Integrates with systems (CRM, order API, store locator)
- Customized chatbot journey
- FAQ training
Why SID?
The only conversational AI platform built for retail
HeySid comes pre-trained to handle consumer interactions with accurate recommendations based on specific needs
Unlock new business opportunities with the deep consumer insights collected by SID across all consumer conversations
Customer delight is what drives us to solve your problems through co-creation and co-innovation
SID brings you a team of experts with a deep knowledge of retail conversational AI, technically and strategically
4-6 weeks | Minimal effort from customer
Why SID?
The only conversational AI platform built for retail
Intuitive Intelligence
HeySid comes pre-trained to handle consumer interactions with accurate recommendations based on specific needs
Actionable Insights
Unlock new business opportunities with the deep consumer insights collected by SID across all consumer conversations
Collaborative Partners
Customer delight is what drives us to solve your problems through co-creation and co-innovation
Domain Experts
SID brings you a team of experts with a deep knowledge of retail conversational AI, technically and strategically
Fast Onboarding
4-6 weeks | Minimal effort from customer
Measured Impact
Large global retail brands trust in SID when it comes to conversational AI solutions
Extraordinary customer
experiences begin with SID
Dinny Court
Head of Customer Service, Customer Experience and Transformation Team
AkzoNobelWe found working with the AskSid.ai team to be a really positive experience. AskSid.ai quickly got up to speed with what we were trying to achieve, creating an excellent user journey that demonstrated we are the most helpful brand and improving the conversion of our website.
Matteo Petruzzellis
Global Online Director
AkrisNo matter where or when our consumers shop, they can now get consistent service in seconds. The next step is to make it hard for them to feel the difference between our human and AI-powered service. Beyond that, we’re also using the intelligence nuggets they provide us with through the bot, to improve everything we do, from optimizing service journeys to informing our R&D efforts.
awards & recognition
#1 Emerging Business
in India (SaaS Category)
- NASSCOM
Microsoft recognized our global success story for an EU customer
A Techstars Hub71 Accelerator Portfolio Company
Our UK based retail customer won the BCF Customer Service Award courtesy our chatbot
Named "Most Innovative AI company" by CII and Accenture Ventures
did you know?
96% of customers say customer service is important in their choice of loyalty to a brand
- Microsoft
53% of your customers have questions about your products and brand while shopping online
- Forrester
52% of marketers adapt their strategies and tactics based on customer interactions. Companies with a customer interaction mindset drive 4-8% higher revenue than competition
- Forbes
A customer is four times more likely to buy from a competitor if the problem is service related rather than price or product related
- Bain & Company
Automating consumer interactions across 23+ countries in 15+ languages
Intentionally engaging solutions, seamlessly deployed in 4 weeks.
