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Hi, I'm SID

Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.

Simplifying consumer communication, one problem at a time.

Hi, I'm SID

Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.

Simplifying consumer communication, one problem at a time.

What can SID do?

Enabling retail brands to
deliver impactful shopping
experiences

With SID's revolutionary conversational AI solutions stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster.

Accelerating Conversions

Driving Sales

Reducing Costs

Demystifying Consumer Needs

how can SID help you?

as a
consumer

Boost conversions through rich vertical AI and domain expertise in retail

SID is a conversational AI platform that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry

  • Multichannel support
  • Rapid data ingestion
  • Intelligent NLP product search
  • Retail AI pre-trained models
  • e-commerce integrations
Read case study
as a
marketer

Leveraging deep consumer insights for new business opportunities

As a conversational AI platform, SID picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas.

  • Actionable retail insights
  • Topic classification models
  • Exploratory AI models
  • Deep industry knowledge
Read case study
as a
marketer

Leveraging deep consumer insights for new business opportunities

As a conversational AI platform, SID picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas.

  • Actionable retail insights
  • Topic classification models
  • Exploratory AI models
  • Deep industry knowledge
Read case study
as a
support team

Exceptionally real chatbot conversations

With SID's digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes.

  • Integrates with systems (CRM, order API, store locator)
  • Customized chatbot journey
  • FAQ training
Read case study

HeySid comes pre-trained to handle consumer interactions with accurate recommendations based on specific needs

Unlock new business opportunities with the deep consumer insights collected by SID across all consumer conversations

Customer delight is what drives us to solve your problems through co-creation and co-innovation

SID brings you a team of experts with a deep knowledge of retail conversational AI, technically and strategically

4-6 weeks | Minimal effort from customer

Why SID?

The only conversational AI platform built for retail

Measured Impact

0
%
Improved conversions rate
0
%
Optimization in agent and employee productivity
0
%
Of all consumer conversations are now self-serviced

Large global retail brands trust in SID when it comes to conversational AI solutions

Extraordinary customer
experiences begin with SID

Dinny Court
Head of Customer Service, Customer Experience and Transformation Team
AkzoNobel

The AskSid team delivers real value for us because they provide solutions at pace and then use excellent monitoring and insight to update us and help us continually improve our customer offer.

Navninder Singh
Digital & Ecommerce Head-SE Asia
AkzoNobel

Through AskSid, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category, however, we now realize that they are involved once they get into the purchase journey and explore all avenues to get information.

Matteo Petruzzellis
Global Online Director
Akris

AskSid is special from three points of view: very high level of competency in AI and ML, both from technical and strategic perspectives; strong understanding of and experience with the fashion retail business; stellar customer focus: requirements are considered and processed very quickly, support is in real-time, the team is very proactive in suggesting, designing and implementing new features all the time. The tool allows us to provide much better service to the end customer and provides deep insights on her behavior and decision-making thought process.

awards & recognition

#1 Emerging Business
in India (SaaS Category)
- NASSCOM

Microsoft recognized our global success story for an EU customer

A Techstars Hub71 Accelerator Portfolio Company

Our UK based retail customer won the BCF Customer Service Award courtesy our chatbot

Named "Most Innovative AI company" by CII and Accenture Ventures

did you know?

Automating consumer interactions across 23+ countries in 15+ languages

AskSID Global Presence

Intentionally engaging solutions, seamlessly deployed in 4 weeks.