The world was first introduced to voice technology back in 2011 with Apple’s Siri and users took it with great ease. Voice tech has since advanced exponentially with the backing of AI, ML Natural Language, and other important technologies, to become an integral part of the average tech user’s daily life. With it entering people’s living rooms in the form of Alexa and Google Home, and estimates claiming that 1 in 4 US adults own a home assistant, it is no surprise that retailers have adopted voice AI as a means to provide their shoppers with an all-new way of online retail.
Voice technology brings with it comfort, user-friendliness, and high levels of mobility, as it can be used to make purchases anytime and anywhere! In 2022, retailers can expect voice AI to be a big factor to draw in consumers and boost personalization.
Learn more in this infographic blog.
AskSid is a global conversational solutions company that partners with retail brands to elevate shopping experiences by leveraging the power of Artificial Intelligence. Our capabilities extend beyond support automation, extending to insight extraction, analysis, and business opportunity generation, all by leveraging the power of conversational data. We combine domain expertise and cutting-edge technology to build a Retail AI Brain for our clients, that mines insights from conversational data and becomes the basis of the business opportunity creation we offer. The power of actionable customer data has allowed us to create value and bring change to global brands including AkzoNobel, Danone, Wolford, Akris, and Himalaya. AskSid has live implementations in 23+ countries and supports 100+ international languages, managing millions of satisfied customers the world over.