Knowledge-led expert AI guidance >
Basic customer support
Leading retailers the world over have reaped the benefits of building out their
customer experience with retail domain AI experts – AskSid.
customer experience with retail domain AI experts – AskSid.
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Recognition
#1 Emerging Business in India (SaaS category) – NASSCOM
Microsoft recognized AskSid’s global success story for an EU customer
A Techstars Hub71 Accelerator portfolio company
UK Customer Service Award-Winning Digital Shopping Assistant
Feature Comparisons
| Feature |
 |
 |
|---|---|---|
|
Go-live* |
4 weeks |
6-8 months |
|
Q&A knowledge base generation |
 |
 |
|
Customized NLP & NLU library for retail |
|
|
|
170+ pre-trained retail intents |
|
|
|
Product discovery API |
|
|
|
Identical customer journeys across channels |
|
|
|
Insights extraction from conversational data |
|
|
*AskSid’s go-live involves building the digital assistant, end-to-end user flow journey,
customized knowledge base including product discovery, complex Q&A generation models, and much more.
customized knowledge base including product discovery, complex Q&A generation models, and much more.
Build your conversational intelligence from the ground up
The crux of what sets AskSid apart lies in the fact that we custom build a Retail AI Brain – an exhaustive and enriched knowledge repository that holds and trains your entire brand data universe.
Go beyond surface-level insights. Dig deeper with AskSid.
AskSid’s proprietary NLU models surface out evolving customer needs and bring you actionable insights in real-time.
Leverage AskSid’s 170+ unique retail intents
With 170+ pre-trained retail intents, AskSid can handle even the most complex and diverse queries right from the day of launch.
Complete onboarding and
go-live in 4 weeks
Pre-built e-commerce integrations (Shopify, Magento, Salesforce, etc.) support rapid raw data ingestion.
This is what a happy retailer looks like!
Trusted by the world’s leading retailers
Live in 23+ countries | Supporting 100+ languages
Dinny Court
Head Of Customer Service, Customer Experience, and Transformation Team - AkzoNobel
We found working with the AskSid team to be a really positive experience. AskSid quickly got up to speed with what we were trying to achieve, creating an excellent user journey that demonstrated we are the most helpful brand and improving the conversion of our website.
Navninder Singh
Digital & Ecommerce Head-SE Asia - AkzoNobel
Through AskSid, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category, however, we now realize that they are involved once they get into the purchase journey and explore all avenues to get information.
Choose the experts!
Partner with AskSid and see your digital assistant live in just 4 weeks!