Don’t throw your customers for a loop
- let them simply 'AskSid'
What stands between your brand and the ultimate conversational customer service automation is AskSid – are you ready to join the retail domain experts?
Request a demo
Recognition
#1 Emerging Business in India (SaaS category) – NASSCOM
Microsoft recognized AskSid’s global success story for an EU customer
A Techstars Hub71 Accelerator portfolio company
UK Customer Service Award-Winning Digital Shopping Assistant
Feature Comparisons
| Feature |
 |
 |
|---|---|---|
|
Go-live* |
4 weeks |
6-8 months |
|
Q&A knowledge base generation |
 |
 |
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Customized NLP & NLU library for retail |
|
|
|
170+ pre-trained retail intents |
|
|
|
Product discovery API |
|
|
|
Identical customer journeys across channels |
|
|
|
Insights extraction from conversational data |
|
|
|
Proactive notifications API for Facebook, WhatsApp, and other channels |
|
|
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Integrations with leading e-commerce platforms |
|
|
*AskSid’s go-live involves building the digital assistant, end-to-end user flow journey,
customized knowledge base including product discovery, complex Q&A generation models, and much more.
customized knowledge base including product discovery, complex Q&A generation models, and much more.
Our focus? The intelligence layer underneath your chat and voice bots
The crux of what sets AskSid apart lies in the fact that we custom build a Retail AI Brain – an exhaustive and enriched knowledge repository that holds and trains your entire brand data universe.
Customer insights picked up from clues left behind in every support conversation
AskSid’s proprietary NLU models surface out evolving customer needs and bring you actionable insights in real-time.
170+ retail intents help AskSid’s digital assistant understand exactly what your customers need
With 170+ pre-trained retail intents, AskSid can handle even the most complex and diverse queries right from the day of launch.
Sign on with AskSid and launch your virtual advisor in 4 weeks
Pre-built e-commerce integrations (Shopify, Magento, Salesforce, etc.) support rapid raw data ingestion.
This is what a happy retailer looks like!
Trusted by the world’s leading retailers
Live in 23+ countries | Supporting 100+ languages
Dinny Court
Head Of Customer Service, Customer Experience, and Transformation Team - AkzoNobel
We found working with the AskSid team to be a really positive experience. AskSid quickly got up to speed with what we were trying to achieve, creating an excellent user journey that demonstrated we are the most helpful brand and improving the conversion of our website.
Navninder Singh
Digital & Ecommerce Head-SE Asia - AkzoNobel
Through AskSid, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category, however, we now realize that they are involved once they get into the purchase journey and explore all avenues to get information.
Choose the experts!
Partner with AskSid and see your digital assistant live in just 4 weeks!