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Conversational AI Platform

AI Algorithms

The Future of Natural Language Processing

Future of NLP: The Future & Scope of Natural Language Processing – AskSid

Understanding Natural Language Processing (NLP) Natural Language Processing, or NLP, is a subset of AI that enables computers to converse with humans. This involves using AI to ‘understand’ human text or speech – comprehend the meaning, context, requirement, etc., and then deliver a response in text or speech that satisfies the user. NLP achieves this …

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Complete guide on Customer Insights

Customer Insight Platforms: Complete Guide to Types & Definition – AskSid

What are customer insights and why are they important? Customer insights are the conclusions drawn from aggregated customer data, data like customer behavior, interests, and interactions. Customer insights interpret this data and define key characteristics about your customer – what they like and don’t like, why they like what they like, how they feel and …

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Conversational AI trends in 2022

Conversational AI Stats for Retail in 2022 – AskSid AI

Conversational AI in retail has been a buzzword for a while, and after the many technological advancements chatbots and digital assistants have undergone in 2020-2021, retailers now understand how crucial it is to deploy an AI-enabled shopping assistant both online and offline, for their customers. With adoption increasing exponentially, we are only scratching the surface …

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Natural Language Processing and its types

NLP Types: What are the Types of Natural Language Processing – AskSid

The 5 Prominent Natural Language Processing Types Artificial Intelligence is one of the most significant inventions of this century. It gives technology the ability to mimic humans – to make decisions based on data (recommender engines, for example), to learn and alter itself (machine learning), to ‘see’ (computer vision), ‘hear’ (speech recognition), and ‘speak’ (virtual …

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Automation in customer Service

What Is Automated Customer Service: Definition and Examples – AskSid

Introduction Customer service is a crucial aspect of any business, be it online or offline. For online businesses in the present market, ensuring smooth and prompt customer service is a huge factor in their success and profitability. That is why several companies leverage the benefits of customer service automation to improve and optimize their customer …

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ai affecting the retail industry asksid

How Artificial Intelligence (AI) is Affecting the Retail Industry – AskSid

Introduction: How AI Is Disrupting The Retail Industry The Covid-19 pandemic accelerated the move from physical shopping to online shopping, and as online retail becomes increasingly popular, AI is taking on a bigger and more pivotal role. Customer experience is a big part of the retail industry, and delivering personalized customer service becomes a challenge …

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feedback bots and chatbots

Feedback Bots: Ultimate Guide to Feedback Bots – AskSid

Introduction These days, customers are quick to message or call businesses with concerns. This can be an issue for businesses since, most of the time, these complaints may be false or just a misunderstanding. However, they are barriers to business expansion. Nevertheless, you cannot forgo customer interaction and engagement. With that said, the undeniable truth …

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Virtual Shopping Assistnats

Virtual Shopping Assistance: The next big thing in the eCommerce industry – AskSid

Introduction Be it virtual shopping or in-person shopping, for retailers and eCommerce brands, it boils down to a desire to meet consumer expectations and provide greater value!   Superficially, it appears that clients need to remain unchanged – quick delivery, a wide variety of products at a reasonable price, quick resolution, which appear to be being …

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Reasons why your brand need a conversational AI

5 Reasons your eCommerce Brand needs AskSid AI

At AskSid, we consider ourselves intelligent experience engineers, collaborating with global retail brands to elevate the level of conversations, and supporting brands beyond just customer support.  Some of our business outcomes include: Higher conversions Unique customer insights Better engagement Discovery of new business opportunities Better human agent and AI collaboration Seamless omnichannel experiences Read on …

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Helpdesk Automation

Helpdesk Automation: Guide to helpdesk automation tools and software – AskSid

Introduction to Helpdesk Automation: What is Helpdesk Automation Where do customers go when they have queries regarding your business? Helpdesk isn’t a static entity anymore. It is the first instinct that your consumers have when facing issues or dealing with questions regarding your products or services. On your business’s customer care leaflet, it is the …

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