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Conversational AI Platform

AI Algorithms

What is the difference between Artificial Intelligence, Machine Learning and Deep Learning?

What is the difference between Artificial Intelligence, Machine Learning and Deep Learning?

How are they related to each other? How do we teach machines to perform tasks? The world of AI (Artificial Intelligence) is vast. Really, it’s huge. One can spend many years of their life learning and prodding and poking and still just end up scratching the surface. And all the jargon surrounding the field do not …

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A letter to Global brands: Conversational AI to your rescue! Why? Amazon will soon know more about your products than you do.

A letter to Global brands: Conversational AI to your rescue! Why? Amazon will soon know more about your products than you do.

Global Brands, Wake up! Amazon will soon know more about your products than you do. You like it or not, they already know more about your customers, and now they are going after your products knowledge.. want to know How? Read on…. I will build my case at 3 levels. First, what is the consumer …

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Will Chatbots replace Apps? Are Chatbots the new Apps?

Will Chatbots replace Apps? Are Chatbots the new Apps?

The year 2008 when Apple launched the App Store, that brought revolution in digital experience. Everyone wanted a mobile app for their business and soon we had thousands of mobile app and hundreds of mobile app development providers. I have seen many mobile apps built by businesses but quickly taken out because they were not …

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Want to create a delightful customer experience online?

Want to create a delightful customer experience online?

Differentiating customer experience starts from your website. If web-shop is the superstore for your brand – allowing prospective customers to walk in, check out and purchase your products, wouldn’t you need your best salesperson to greet your customers, answer their product questions and assist in making a purchase, and in turn, delighting them? Precisely what …

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Why conversational AI is crucial to move your brand beyond “contact us”?

Why conversational AI is crucial to move your brand beyond “contact us”?

According to Business Standard, digitally influenced spending in emerging markets alone will be around $4 Trillion by 2022. What does this mean to global brands? Quite simply it means that they need to re-invent their consumer engagement strategy. Solely depending on having a website that is commerce-enabled might not be enough to capture a significant …

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Can artificial intelligence make your business far more intelligent?

Can artificial intelligence make your business far more intelligent?

In today’s hyper-driven consumer market, using AI right can be a daunting task. According, to a recent Gartner survey, 37% of organizations are still looking to define their artificial intelligence strategies, while 35% are struggling to identify suitable use cases. Take for instance the experience paradigm shift, where B2B became the new B2C, and attention, became the …

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My Top 10 learnings: Building multi-tenant, SaaS, micro-services system for diverse tenants

My Top 10 learnings: Building multi-tenant, SaaS, micro-services system for diverse tenants

Designing and building a multi-tenant SaaS system to support diverse tenants is a challenging task. Added to that, with a micro-service architecture, it makes the system difficult to maintain. We at AskSid, have been building (it’s never “built”) such a system, which supports tenants of different kinds along with their multiple markets and languages. The …

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My Top 10 learnings from designing conversational ai systems and chatbots

My Top 10 learnings from designing conversational ai systems and chatbots

”In the old days, we didn’t write the way we talk because there was no mechanism to reproduce the speed of conversation. But texting and instant messaging changed that—and a revolution has begun.” The truth is that conversational ai systems and artificial intelligence have shaken the marketing and technology worlds because they brought the focus …

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