Danone selects AskSid to transform its customer care and engagement in the early life nutrition category
AskSid's digital assistant provided specialized conversational support to the early life nutrition audience
- End-to-End Campaign Support
- Handled 93% of campaign engagement
- AI clocked an answer rate of 90%
- Managed 83% of non-office hours engagement
Trusted by leading brands
The AskSid Value-Add
RETAIL
AI BRAIN
A unique knowledge repository converting raw brand data into tweet-sized Q&As, product tags, intents, and utterances
GO LIVE
IN 4 WEEKS
Pre-built e-commerce integrations help us go live in just 4 weeks across brand channels
MINIMAL CLIENT EFFORTS
Client efforts are limited to 3-4 hours a week, proprietary AI models automate the rest
DISCOVER BUSINESS OPPORTUNITIES
Discover demand in new markets, new product lines, potential marketing campaigns, etc.
Extraordinary customer
experiences begin with SID
Trusted worldwide and across
23+ countries in 100+ languages
The value the tool brings is that we are now extending our service outside our regular opening hours and that is helpful in our service approach! What makes AskSid special is the support – any time we need support or action, it is picked up so accurately. We are really happy about that. It helps us improve the tool and our service every day.
Charlotte Maintz
Head of Customer Care, Nutricia
BUSINESS OUTCOMES
30% higher conversions with delightful shopping journeys and 24/7 support
Drive intelligent, personalized, and humanized engagement 24/7
Omnichannel and multilingual assistant supporting 100+ languages
Analyze demand signals in conversational data to gain deep insights
