Solutions - By Channel
Seamlessly engage with your consumers
across digital and offline channels
Websites
Contextualizes shopping experiences for consumers based on where they have
initiated the conversation from
Facilitates effortless integration with websites that is as easy as adding a line of code
SID is proficient in identifying and passing on quality leads to
human agents to close sales
Improve your brand campaign engagement rates with SID
SID is present right within the brand's Facebook page enabling consumers to buy from within Messenger
Consumers can be seamlessly connected to live agents at any point in their shopping journey
Personalized one-on-one engagement with high intent buyers during campaigns
Your brand expert SID guides consumers to the exact products they need
Consumers can shift to the live chat option at any point in their shopping journey
Invest in a digital shopping assistant backed by retail AI intelligence, driving engagement across channels!
In-store
Gain quality insights that give you direct access to consumer questions based on store locations, zip codes, branches, etc.
Offer consumers an uncomplicated contactless shopping experience in-store with SID using QR codes placed along product aisles
SID acts as your in-store salesperson, assisting consumers through everything from product discovery, availability, purchase, and billing
Mobile Apps
Pre-existing integrations with mobile app SDKs allows for seamless integrations even within the brand's mobile app
SID’s AI models are adept at focusing on leads that are guaranteed to convert into sales
Get an in-depth view into your consumer’s shopping journey, choices, and decision-making with our advanced AI analytics feature
Other Channels
Available on several popular social media channels including Line, Telegram, Zalo, Slack, Microsoft Teams, SMS, among others
SID's retail AI brain - IntelliSID, powers exceptional experiences across these channels that are both consistent and contextual to meet customer needs efficiently
The Natural Language interactions SID has across these channels leads to retail intelligence that's available on online and offline channels
