Overview of the case study
AkzoNobel, the world leader in paints & coatings, was looking to launch a multi-country digital campaign – Dulux Promise – aimed at boosting their customer loyalty. As the conversational customer service partner of choice for the campaign, AskSid AI helped AkzoNobel by managing the end-to-end customer support engine and assisting customers at every step of their shopping journey.
Outcomes of the campaign:
- Built out a robust customer support engine
- Quantifiable increase in customer engagement
- Real-time transparent analytics
- Seamless experience across digital channels
- Scaled up query management
Watch this video case study to see what AskSid delivered for AkzoNobel
Want to know more? Read the entire case study here
Are you ready to partner with AskSid?
AskSid is a conversational customer service platform that uses cutting-edge AI technology to answer every kind of question your CPG or D2C e-commerce consumers are asking about your products – anytime, anywhere! Also, gain deep consumer insights from every interaction that leads to all new business opportunities and helps you understand the pulse of what your consumers really want.
Read our success stories: https://asksid.ai/success-stories/
Read our e-books: https://asksid.ai/ebooks/
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