Why SID?
Accelerated conversions.
Higher sales.
Reduced costs.
Deeper insights.
Intuitive Intelligence
Our digital shopping assistant comes pre-trained with retail domain expertise to handle consumer interactions with accurate recommendations based on specific needs.
170+ unique retail intents
Proprietary AI models come pre-trained on retail domain ontology
Engaging and intelligent consumer conversations from day one
Actionable Insights
Unlock new business opportunities with the deep insights collected by SID from millions of conversations.
SID brings you insights from Natural Language interactions with real consumers
Proprietary AI models to identify unique consumer needs
Deeper insights from every new consumer conversation
The only verticalized digital shopping assistant built for the retail industry.
Collaborative Partners
Customer delight is what drives us to solve your problems through co-creation and
co-innovation.
SID’s focus is on consumer satisfaction leading to higher NPS scores for your brand
Our team of AI experts always strives to deliver great service, valuable partnership, and guidance to all our customers
The goal is to help every customer grow exponentially with the power of SID, helping them make informed decisions that lead to business success and growth
Domain Expertise
SID comes with deep retail AI knowledge and domain expertise
Proprietary retail ontology is at the core of SID
AI models for retail offered as APIs, live chat, replay, and analytics
Pre-trained AI models for retail as APIs which include intents, named entities, topic classification, Q&A generation, knowledge base, tags generation, sentiment analysis, etc.
Fast Onboarding
Onboarding with SID is complete in under 4-6 weeks with minimal effort and involvement from our customers.
Customer involvement is limited to 3-4 hours a week for reviews and approvals
SID can ingest available brand data in structured and unstructured formats
Our proprietary AI models automatically generate Q&As, product tags, and utterances from raw text data, PDFs, CSV, and other unstructured formats